There are so many times when I wish I could read my clients’ minds – so I could really understand what they want and need. I’m sure you’ve all had that feeling, too! It would make our jobs so much easier, right?! But after many years in the business, I do know that there is one thing that every single client really wants from all of us – to LISTEN to them.
It’s always been a belief in business that you should keep emotion out of the boardroom. Or you may have heard the one about how women are too emotional – UGH! But there’s actually scientific proof that certain emotions can actually make you MORE successful at what you do! Here are 3 that research says you should use as often as possible!
We’ve all heard the old saying that you should never take things personally, but there ARE times when that’s just not true! I’ve found that there are so many times when getting personal in the design business is definitely called for – here are just a few!
In a recent survey by Deloitte of what luxury customers and clients want more than anything else from service providers, the results were interesting! I expected the first two – stellar customer service and an amazing experience. But the last of the top 3 was a surprise. It was TIME. Everyone wants more time in their day – and YOU are in the perfect place to give that to them!
There is so much excitement this time of year – but if you’re a business owner, there’s a LOT of stress, too! You’re trying to tie up your projects, get your invoices paid, and get paid yourself! It’s a whirlwind and it can make you crazy. So how do you end the year on a high note?! Here’s how I do it!
There are too many interior designers who aren’t making a good living out there today. And the most common reason for that is they aren’t charging enough for their services. It’s so frustrating to hear from designers that they feel like they want to throw in the towel and say ENOUGH! And usually, at the very core of that frustration, is the issue that they don’t have the confidence to charge enough.
Too often designers think that they’re doing well in business if they have money, coming in, they have clients, and they can cover their expenses. But what those designers may not understand is that they aren’t actually making money at all! That’s where knowing your margins is critical.
Today, even with luxury clients, we have balance their budget against what we know is best for a project. That’s really important when it comes to floors!
There are so many beautiful choices for natural stone countertops. I always want to educate my clients by providing them with the pros and cons helps them make the best decisions for their lifestyle and budget. Here are my tips for the top 3 most popular materials!
While there are a lot of factors that determine a successful project, if you don’t have effective communication there’s ZERO chance of success. Here are 4 tips for keeping everyone up to date!