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ROI Blog

Installation Day Tips in the Time of COVID

Installation Day Tips in the Time of COVID

Everything has been upended this year – absolutely everything! And given that our business is about the home, it’s been even crazier. It’s hard to stay on top of pandemic rules, shutdowns, supply chain issues, and more! And then there’s the issue of installation day – how in the world are you supposed to make that happen when some clients don’t even want you in their homes?! Here are some ideas!

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4 Communication Techniques That Work

4 Communication Techniques That Work

Most of our greatest achievements AND our worst setbacks in our companies come down to one thing – communication. When we’re good at communicating, everything can run like a well-oiled machine. But when we don’t keep our clients up to date – well that’s when the wheels come off, right?! Here are 4 communication techniques that will help you stay on track!

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3 Ways to Innovate in Your Business

3 Ways to Innovate in Your Business

In times of change, like now, it’s a great time to look for opportunities and innovation – to really focus your eyes on the future. I know, many days you don’t even feel like dealing with today, let alone tomorrow! But think about all of the recent changes in the way we look at our home. Who knew a year ago that everything – school, work, entertainment – would be centered in our houses? Here’s how to use those changes to your advantage through innovation!

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4 Tips to Help You Finish Strong in the 4th Quarter

4 Tips to Help You Finish Strong in the 4th Quarter

We’re soooo close to the end of 2020! While I don’t want to rush time, I know a lot of us are going to be glad to see the end of this crazy year. But what I don’t want you to do is slide out of the 4th quarter in a chaotic mess. We want to end this year strong to prepare for whatever is coming in 2021. Here are my top tips for the 4th quarter!

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How Transparent Should You Be with Pricing?

How Transparent Should You Be with Pricing?

This has been a HUGE talking point in the interior design business – how much to tell your clients (or show them) when it comes to fees and pricing. And like a lot of things in our world, for me it all comes down to communication. Let’s take a look at best practices for transparency!

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How to Make More Money in Design

How to Make More Money in Design

If you’re reading this and expecting a magic bullet to bring you tons of cash…you’re in the wrong place! I have tips that I know will help you make more money. But this is more about doing the kind of work you know you SHOULD, but you may be avoiding. So let’s take a look!

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3 Questions to Ask Your Client Today

3 Questions to Ask Your Client Today

A lot can change in six months. If we didn’t know that before, we sure did learn it over the last six months, RIGHT?! And that’s especially true of how we live at home today. We’re homeschooling, working, Zooming, vacationing – all at home. That can be really frustrating, especially if our homes aren’t working FOR us. And you know if you’re feeling that, your CLIENTS are definitely feeling that. It’s the perfect time to check back in with former clients, to refocus with new clients, and to market differently to potential clients. And here are the 3 questions I would ask every one of them!

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6 Ways to Make Zoom Meetings More Effective

6 Ways to Make Zoom Meetings More Effective

A year ago, we had no idea that most of our meetings would be on video! But here we are. Depending on where you live and how the pandemic is going there, you may be handling all of your communications and meetings with clients on Zoom (or some other video meeting...

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Why You Need to Use Checklists

Why You Need to Use Checklists

I'm going to let you in on a secret - I LOVE checklists! Ha! I know, it's no secret! I always have loved a good list, even as a kid. There's something about putting a checkmark next to something or drawing a line through it! That sense of accomplishment is huge!! But,...

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