READY TO PERFECT YOUR INTERIOR DESIGN PROCESS?

Get organized and get paid more! Download a FREE sample of Return on Interiors!

The One Thing That Will Make Your Client Happy

The One Thing That Will Make Your Client Happy

There are so many times when I wish I could read my clients’ minds – so I could really understand what they want and need. I’m sure you’ve all had that feeling, too! It would make our jobs so much easier, right?! But after many years in the...
Time Is What Your Clients Really Want

Time Is What Your Clients Really Want

In a recent survey by Deloitte of what luxury customers and clients want more than anything else from service providers, the results were interesting! I expected the first two – stellar customer service and an amazing experience. But the last of the top 3 was a...
What Luxury Clients Expect from You

What Luxury Clients Expect from You

Luxury clients are definitely different – and they expect much more from you and your services! If you want to work in the high-end arena, you have to understand what those clients most need and want, and how to market to them! No matter what services you offer...
8 Ways to Get Your Client to Agree with Your Ideas

8 Ways to Get Your Client to Agree with Your Ideas

We’ve all known people who are really great at sales and thought, “OMG! How do they do that?!” Every great salesperson knows the power of persuasion – getting other people to buy in to their ideas. And, getting a client to see things your way...
What to Do If the Client Hates Your Design

What to Do If the Client Hates Your Design

The most uncomfortable feeling EVER is when you’re sitting in a room with your client and there’s dead silence. Or you’re getting the signals that they aren’t happy – the body language is wrong, their arms are crossed, and they...
What to Do If Your Client Fires YOU

What to Do If Your Client Fires YOU

Last week on the blog, I talked about what to do if you have to fire a client. This week, we’re flipping the tables! Because, unfortunately, clients can also fire YOU as their designer! It’s painful when it happens, so you need to be prepared. Here are the...