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Why Relationships Are So Important Now

Why Relationships Are So Important Now

When we hit times like these – an economic rollercoaster, a pandemic, uncertainty – we want to keep our businesses in the best shape we can. And we want find that “magic bullet” that will help us get and keep clients. But do you know the very...
4 Ways to Use Cloud-Based Technology with Clients

4 Ways to Use Cloud-Based Technology with Clients

If you’ve read my blog for any amount of time, you know how much I LOVE being organized! And I really love any digital tool that keeps me and all of my files organized, too. It’s well-known (I almost feel famous writing that!), too, that I use Asana for...
Why Communication Is More Important Now than Ever

Why Communication Is More Important Now than Ever

Communication is ALWAYS important in our business – we have to stay in touch with our clients, contractors and builders, vendors, and more! But during this time of uncertainty, communication is more important than it EVER was! Why? Read on…. Your Clients...
4 Ways to Improve Your Customer Service Game

4 Ways to Improve Your Customer Service Game

In this world of online and real-world competition, there’s only one way to stay ahead of the pack. That’s providing stellar customer service, every time to every client! But that isn’t always the easiest thing to do, so I have 4 tips that will help...
The One Thing That Will Make Your Client Happy

The One Thing That Will Make Your Client Happy

There are so many times when I wish I could read my clients’ minds – so I could really understand what they want and need. I’m sure you’ve all had that feeling, too! It would make our jobs so much easier, right?! But after many years in the...
Time Is What Your Clients Really Want

Time Is What Your Clients Really Want

In a recent survey by Deloitte of what luxury customers and clients want more than anything else from service providers, the results were interesting! I expected the first two – stellar customer service and an amazing experience. But the last of the top 3 was a...