READY TO PERFECT YOUR INTERIOR DESIGN PROCESS?

Get organized and get paid more! Download a FREE sample of Return on Interiors!

Halfway Through 2019: Time to Reassess Your Business!

Halfway Through 2019: Time to Reassess Your Business!

Everyone uses the end of the year to take a hard look at their business, but I really think the 6-month mark in June is just as important!! This is the perfect chance to be sure you’re on the right course for a super-successful 2019. I have some tips for what to...
What to Do When Your Client ‘Shops’ You

What to Do When Your Client ‘Shops’ You

If you’re a designer, this has DEFINITELY happened to you. You put an enormous amount of time in selecting the perfect pieces for a project, you may have even already ordered. And then your client tells you they’ve found “the exact same piece”...
5 Reasons to Have a Great Client Contract

5 Reasons to Have a Great Client Contract

Too many designers have simple client agreements, or they have an outdated contract they’ve been using forever. While that’s better than nothing, it’s SOOO important to have a really great and in-depth client contract. And then to review it every...
How Often You Should Communicate with Clients

How Often You Should Communicate with Clients

One of the key skills of customer service is being able to effectively communicate with your clients! But how often should you be in touch? Over my career (read: forever! Ha), I’ve worked hard to develop a strong communication plan to keep my clients happy and...
4 Top Customer Service Ideas for Designers

4 Top Customer Service Ideas for Designers

Customer service is critical for interior designers – we all know that. After all, the majority of our new clients can come from referrals from former clients! So it is critical to provide the best customer service you possibly can. But we can all get bogged...
4 Boundaries You Need to Set with Your Clients Right Now

4 Boundaries You Need to Set with Your Clients Right Now

We spend so much time with our clients and their families, and we are in their homes A LOT! So sometimes that line between “friend” and “client” can get a little blurry. But you need to keep clear boundaries with your clients so the rules of...