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4 Top Customer Service Ideas for Designers

4 Top Customer Service Ideas for Designers

Customer service is critical for interior designers – we all know that. After all, the majority of our new clients can come from referrals from former clients! So it is critical to provide the best customer service you possibly can. But we can all get bogged...
4 Boundaries You Need to Set with Your Clients Right Now

4 Boundaries You Need to Set with Your Clients Right Now

We spend so much time with our clients and their families, and we are in their homes A LOT! So sometimes that line between “friend” and “client” can get a little blurry. But you need to keep clear boundaries with your clients so the rules of...
The Importance of Trust in Your Business

The Importance of Trust in Your Business

One of my favorite business gurus, Seth Godin, has a great quote: “Earn trust, earn trust, earn trust. Then you can worry about the rest.” This is SOOO true! Without trust, you really have no business at all. As interior designers, we’re in a service...
5 Tips for Making Client Meetings More Effective

5 Tips for Making Client Meetings More Effective

How many times have you had a meeting that just went on and on and on? Torture! Or sat in a meeting with a client and flipped through papers, trying to remember if you covered everything? Yikes! Here are 5 things that I do to make all of my client meetings more...
You’re Not Just an Interior Designer, You’re in Sales

You’re Not Just an Interior Designer, You’re in Sales

When you became an interior designer, you probably didn’t imagine that you were going into sales. But if you own your own business, selling is a HUGE part of your job. You have to sell your services – and yourself – to prospective clients. You have...