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5 Design Projects that Give Your Clients the Best ROI

5 Design Projects that Give Your Clients the Best ROI

5 Design Projects that Give Your Clients the Best Return on Their Investment For most of my clients, one of their biggest investments is their home. As their designer, I always feel I am the custodian of their money. No, I am not their portfolio manager, but I...
Why Your Client Contract Needs a Tune-Up

Why Your Client Contract Needs a Tune-Up

We have so much to do in our businesses that when it comes to administrative items, we just want to check off a task and never think of it again. I’ll bet it’s been a while since you looked over your client contract, hasn’t it? (And you DO have a...

Honesty Is the Best Policy for Your Clients

In last week’s post, I talked about how important honesty is when you’re working on budgets with your client. But really – it’s important in every interaction you have with your clients! Here are the top 4 things that you should be completely...

4 Tips for Communicating with Contractors and Clients

Effective communication is the cornerstone of a successful project. It’s the secret sauce that helps you get a project done on time, on budget, and gives you a finished project that makes your clients happy. While there are a lot of factors that determine a successful...

3 Boundaries to Set with Your Clients

Customer service is critical in our businesses, and we want our clients to always feel like they are the most important person in our world. But there can be issues if you blur the lines of what’s appropriate and what isn’t. Here are 3 boundaries I always...

Controlling Client “Emergencies”

Have you ever had a client call you in a panic and insist she has to talk to you right NOW, only to find out she had a simple question? Or how about a client who texts you at 11pm to ask (yet again) if that paint is the right color? There are clients who seem to...