One thing that they never tell you in interior design school is that you need to have sales skills and the ability to effectively manage people! In fact, that last one is SUPER important to making your entire business run smoothly. If your team isn't clear on their tasks, or if they keep...

SOPs may sound like something that you would put in place in a government job or on a factory floor. But Standard Operating Procedures are critical for ANY company, especially a small business. SOPs are documented processes and they give your business structure and consistency. Yes, it is a...

Did you know that 43% of people stop working on their resolutions by the end of January?! It's true!! So have you already stopped working toward the goals you set for your business? If you have, you are definitely not alone. We tend to let other things get in the way, including just the...

There is nothing that makes a client crazier than finding out their project is going to be delayed...again. We've all had to deliver that bad news, and it is NOT fun. Not only can it create a domino effect with your OTHER projects, but having major delays can also mean a very unhappy customer....

I started my entire Return on Interiors system for one reason - to help interior designers run more efficient and effective businesses! It's my PASSION! Because I've learned over many (MANY) years that having an organized business means that you're going to be more profitable. It's just a fact!...

Wouldn't it be great if there was a magic bullet that would help us improve customer service, be more efficient and effective, AND would make our companies more profitable?? Well believe it or not, that isn't a unicorn dream. Implementing strong business processes and systems absolutely help you...

Why did you start your business in the first place? I'm sure you loved the creativity of it and the beauty of what you have to work with. But you also wanted to have a successful and thriving business that makes money, right?!?! That's what we ALL want. And the one thing that can hold you back...

The key to keeping your business running smoothly is having organized and strategic systems and processes in place. They will keep you from making mistakes, from reinventing the wheel for every single project, and will make your clients think you're a design genius (and you ARE!). But, small...