What success means is SOOO subjective! It can be financial benchmarks for some people, having a full roster of clients for others, or even just hitting certain personal goals. What success is NOT is some sort of set path that everyone has to follow. In our industry, we seem to forget that! The...

Interior design budgets can be such a headache! They're tough to create (especially with today's price increases and constant product shortages) and they can be even tougher to explain to your client. UGH! And sometimes you want that particular project so much that you're willing to skip over a...

It's fantastic when you love what you do - it makes the work worthwhile! But - it's called "business" for a reason. You started your company to make MONEY. Sometimes we forget about that, or we put it to the side and assume it will take care of itself. But you have to pay close attention to...

Why is it SO hard to talk about money?? It is actually more difficult for people than talking about death or politics. UGH. Interior designers are creatives - we love to talk about the pretty things and the stunning interiors we're going to create. But then we break out in a sweat when we have to...

There are pivotal points in any business, times when you need to review and reconsider how you're doing things. It can be scary, but honestly I think it can also be FUN! Changing things up is a great way to shake you and your business out of any ruts. And it can also bring in more cash and better...

There is such a sense of relief when you've completed an interior design project, especially one that has taken so many months (or years!). But really, you know the job isn't over, right?! You may have finished the punch list, but you still have some tasks to check off. And they're SO important...

There can be a lot of reasons that keep you from photographing your finished interior design projects. But that's a BIG mistake!! Those photos are the ONE thing that will help you get more business. Seriously! You can't let a busy schedule or reluctant clients get in your way. And you need...

After months and months of work, the installation is THE time to make a big impression! It's what the whole project has been about and it's time to really wow everyone. Whether you do a multi-day installation or one big push, this is when you should razzle dazzle your client! They've been...

When an interior design project can take months (or years!!) to complete, it's easy to want to rush through the final phases. If it's been a pain of a project with lots of challenges, we all can be guilty of just trying to wrap it up. But...finishing STRONG is the key to staying in...

You may be the very best at client care, but if your team isn't on the same page then it won't matter one bit! Every single person associated with your business needs to be on point when it comes to taking care of your clients, but HOW do you make sure that happens?! It's all about setting...

Most interior designers receive the bulk of their business through referrals - that's just the name of the game. And there's only one proven way to get that referral. You've got to build really STRONG relationships with your clients! You not only want their continued business in the future,...

In this world of online and real-world competition, there's only one way to stay ahead of the pack. That's providing stellar customer service, every time to EVERY client! But that isn't always the easiest thing to do, so I have 6 tips that will help you improve your customer service game and...